When Emergency Services Are Required
Emergency trouble calls apply to any condition that creates an immediate safety risk to train movements, roadway workers, or the public, or that invalidates signal or movement authority. These situations require immediate action and dispatcher coordination.
1-833-7BB-RAIL | RailMaintenance@balfourbeattyus.comWhat Happens During an Emergency Response
While procedures vary by railroad, emergency calls typically trigger:
Signal and Train Control Failures
Track Occupancy and Detection Failures
Interlocking, Switch, and Derail Protection Issues
Grade Crossing Emergencies (Public Safety Priority)
Physical Damage or Environmental Events
Dispatcher or Train Crew 鈥淪top and Check鈥 Reports
These are treated as emergencies until proven otherwise.



